Xining housekeeping service network system construction progress smoothly

Since this year, as a pilot city of the Ministry of Commerce, the Ministry of finance to determine the promotion of domestic service network system construction work, the Xining Municipal Bureau of Commerce to actively carry out the transformation and upgrading of enterprises, domestic service chain, the scale of the construction engineering and housekeeping service training as the key to domestic service network centric domestic service network system construction work

this year, as a pilot city of the Ministry of Commerce, the Ministry of finance to determine the promotion of domestic service network system construction work, the Xining Municipal Bureau of Commerce to actively carry out the transformation and upgrading of enterprises, domestic service chain, the scale of the construction engineering and housekeeping service training focus to domestic service network centric domestic service network system construction work. Up to now, the city’s domestic service network system construction work smoothly.

Since the

Xining housekeeping service network center official operation, continue to strengthen infrastructure construction, expansion of facilities and equipment information platform, optimize the information platform function, call, SMS, web three platform for the function of the system upgrade, and filled with more information, the new data platform to develop and upgrade the website information, Send a single system. Offer to send a single service, to join the enterprise this year, center has to join the enterprise provide orders for 1322 times, the actual turnover of 198 thousand yuan. At the same time, the center of increasing enterprise qualification audit efforts to join, the original 92 franchisees to carry out strict examination, excluding 5 unqualified enterprises, and continue to attract new domestic service companies to join, as of now, the center joined enterprises has reached 111. To improve the service level, regulate domestic service process, established franchise tracking supervision, visit inquiries, and resolve complaints mechanism, from the cumulative return results showed that domestic enterprises in the single service center to send service consciousness, service quality and professional skills of the user satisfaction reached more than 90%. As of May, a total of more than 4566 calls to call the center, the amount of incoming calls daily more than 30; the central site has a total of 89583 clicks, the average daily IP hits more than 150 times, better play the role of domestic service network center.

in order to improve the domestic service management level, to accelerate the pace of domestic service enterprise scale, liansuohua, Municipal Bureau of Commerce guidance 2 powerful domestic service enterprises, in accordance with the unified management, unified service, unified identity, unified service standard principles, actively set up housekeeping service chain, as of May, there have been 1 the standardization of domestic service chain stores business operations, the upcoming opening of 2, the rest is located. Home service chain stores equipped with moving, maintenance, home cleaning, nanny, part-time workers and other services, can provide convenient and efficient family life services for community residents, and truly benefit the people.

to improve the overall quality of the domestic service industry and service level, the Municipal Bureau of Commerce formulated and issued the "2011 Xining" housekeeping service project "training plan", this year will be the training of all housekeeping staff and housekeeping service enterprise management personnel 1580. Determine the 2 domestic service personnel training base to improve enrollment methods, explore new forms of training, classification of teaching;

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